What should you ask your web designer when your project is complete?
By Keith Curreri • Published on June 8, 2023
You’ve been anxiously awaiting this moment: your brand spankin’ new website is ready to make its debut! While you probably can’t wait to show your new site off to family, friends, and clients, there are a few questions that you should ask your web designer before you unleash your website into the world. These questions include:
1. What aspects of the site am I responsible for managing?
Hopefully you’ve already had a conversation about this throughout the design process, but it’s always a good idea to double-check that you and your designer are on the same page. If you’re both expecting the other to handle tasks like updating photos and content, your site will quickly look stale.
2. Who’s responsible for the site’s monthly maintenance?
Even the most beautifully designed sites will require some maintenance just to make sure that everything is running smoothly. It’s a good idea to talk to your designer about who’s responsible for this maintenance. Does the designer handle it on their own? Is there an extra charge for this service?
3. Where is my site hosted?
You’ll want to know where your site is hosted in the event that you encounter issues with the hosting or need to update your billing or contact information. There are many great hosting options out there, so you’ll want to know which company is responsible for your site.
4. What do I do if there’s a problem?
If you run into an issue with your site, you’ll want to know the process for getting help. Do you go to your designer directly via email? Do they have a support ticket system in place? Don’t wait until there’s an urgent issue to learn about what this process is like.
5. How much assistance am I entitled to each month?
Every web designer is different, so you’ll want to ask how much help you can expect to receive from them each month. Some offer a certain allotment of hours, while others may charge a flat rate.
6. What kind of training will I receive?
Before you take the reins on your new site, your designer should offer a thorough training session so that you’re able to keep things updated on your own. You’ll want to find out what this training entails.
